Track your Rourke Jewelry order every step of the way.
How to Track Your Order
Step 1: Check your email for a shipping confirmation message from Rourke Jewelry. This email contains your tracking number and carrier information.
Step 2: Click the tracking link in your email, or enter your tracking number directly on the carrier's website:
- UPS: www.ups.com/track
- FedEx: www.fedex.com/fedextrack
Step 3: Your tracking information may take up to 24 hours to become active after you receive your shipping confirmation email.
Order Status Explained
- Processing: We have received your order and are preparing it for shipment (1-2 business days).
- Shipped: Your order has been dispatched and is on its way to you.
- In Transit: Your package is currently being delivered by the carrier.
- Delivered: Your package has been delivered to your address.
Didn't Receive Your Tracking Email?
Please check your spam or junk folder. If you still can't find it, contact us with your order number and we will provide your tracking information.
Order Not Arrived?
If your package has not arrived within the expected delivery timeframe (3-5 business days after shipping), please contact us within 7 days of the expected delivery date. We will open an investigation with the shipping carrier.
- Email: info@rourkejewelry.com
- Phone: +1 207-403-3237
Need More Help?
For any questions about your order, reach out to us:
Store Name: Rourke Jewelry
Address: 200 Winn Rd, Lee, ME 04455, USA
Email: info@rourkejewelry.com
Phone: +1 207-403-3237
Hours: Mon–Fri 9AM–5PM ET | Sat 11AM–4PM ET
Response Time: We respond within 24 hours